Privacy Policy
1. Introduction
Welcome to Ceralis Global (“we,” “our,” or “us”). We are an international agro-commodities exporter based in Rajkot, Gujarat, India, specializing in the trade of premium millets, pulses, grains, and seeds. This Privacy Policy outlines how we collect, use, safeguard, and disclose your personal and business data when you visit our website (www.ceralisglobal.com) or engage with our export services.
We are committed to protecting your privacy and ensuring that your personal information is handled in compliance with applicable data protection laws, including the Information Technology Act (India) and international standards such as the General Data Protection Regulation (GDPR) for our global partners.
2. Data We Collect
As a B2B enterprise, we collect information necessary to facilitate international trade, provide accurate quotations, and improve our digital presence.
Contact & Identity Information: Name, job title, company name, email address, physical business address, and telephone/WhatsApp numbers submitted via our contact forms or email.
Trade & Inquiry Data: Information regarding your procurement needs, port of destination, product specifications, and import requirements.
Technical Data: Internet Protocol (IP) address, browser type and version, time zone setting, operating system, and platform.
Usage Data: Information about how you use our website, including pages visited, time spent on pages, and navigation paths. We utilize standard analytics tools to gather this anonymized data.
3. How We Use Your Information
We use the collected data for the following core business purposes:
Service Delivery: To respond to trade inquiries, provide product specifications, and issue proforma invoices.
Export Compliance: To process documentation required by customs, freight forwarders, and regulatory authorities (such as APEDA, FSSAI, and GST compliance).
Communication: To send you updates regarding your shipments, changes to our terms or policies, and relevant market updates regarding agricultural commodities.
Website Optimization: To administer our website, ensure optimal performance, and secure our network against fraudulent activities.
4. Cookies and Tracking Technologies
Our website uses cookies—small text files placed on your device—to enhance user experience and analyze site traffic.
Strictly Necessary Cookies: Required for the operation of our website, including essential security features and caching mechanisms to ensure fast page loading.
Analytical/Performance Cookies: These allow us to recognize and count the number of visitors and see how visitors move around our website.
Managing Cookies: You can set your browser to refuse all or some browser cookies. However, disabling cookies may affect the functionality of certain parts of this website.
5. Data Sharing and Third-Party Access
We do not sell, rent, or trade your personal information. We only share data with trusted third parties to facilitate our export operations:
Logistics & Shipping Partners: Freight forwarders, shipping lines, and customs brokers who require your details to deliver commodities to your destination port.
Legal & Regulatory Authorities: Government bodies and port authorities when required by law to process export clearances and maintain statutory compliance.
IT Service Providers: Secure hosting providers and analytics platforms that assist us in operating our website.
6. Data Security
We have implemented robust security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. Our website utilizes SSL/HTTPS protocols to encrypt communications. Access to your personal data is strictly limited to authorized personnel who have a business need to know.
7. Data Retention
We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements related to international export logs.
8. Your Data Rights
Depending on your jurisdiction (such as the EU under GDPR), you may have the following rights regarding your data:
Access: Request a copy of the personal data we hold about you.
Correction: Request correction of incomplete or inaccurate data.
Erasure: Request deletion of your data when there is no longer a valid business or legal reason for us to retain it.
Opt-Out: Withdraw consent for marketing communications at any time.
9. Embedded Content from Other Websites
Articles or pages on this site may include embedded content (e.g., videos, images, market data widgets). Embedded content from other websites behaves exactly as if the visitor has visited the other website. These websites may collect data about you, use cookies, and monitor your interaction with that embedded content.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business practices or legal obligations. Any updates will be posted on this page with a revised “Effective Date.”
11. Contact Us
If you have any questions about this Privacy Policy or our data handling practices, please contact us:
Ceralis Global Attn: Dev Vipul Sadaria Rajkot, Gujarat, India
Email: info@ceralisglobal.com
Website: www.ceralisglobal.com